Casino Dealer Duties And Responsibilities
Gaming dealers interact directly with the public at casinos, racetracks and other gaming sites. They may take bets and operate games to generate excitement. Typically, they work more than one game, such as blackjack, roulette, craps and poker. They should be able to assist people in understanding the game as well as tracking monetary gains or losses.
- Casino Dealer Duties And Responsibilities Resume
- Casino Dealer Duties And Responsibilities Examples
- Casino Dealer Duties And Responsibilities Include
- Casino Dealer Duties And Responsibilities Employers
This position requires excellent communication and interpersonal skills. A successful candidate should also possess mathematical skills and have a keen eye for detail. You will want to include these and other skills in your gaming dealer job description.
Customer service skills may be one of the most important aspects of this type of position. A gaming dealer who is polite and helpful can create a positive experience for patrons. Take a look at our gaming dealer job description template below to see what information may be helpful when you write your job post.
- Gaming Services Workers Gaming services workers serve customers in gambling establishments, such as casinos or racetracks. Some workers tend slot machines, deal cards, or oversee other gaming activities such as keno or bingo. Others take bets or pay out winnings.
- Duties & Responsibilities of a Casino Dealer. Casino dealers operate live table games in casinos and other legal gambling facilities. Players at their tables participate in betting games of chance. There typically aren't any formal educational requirements, and gaming dealers earned a mean annual salary of.
- A blackjack dealer manages operations at a blackjack table, typically in a casino. They shuffle the deck of cards, count chips, handle money, and follow gaming regulations. Job responsibilities are to monitor each game, ensure players are following casino procedures, ensure accurate payouts, and teach new players how to play blackjack.
Performs all duties in a manner that continually supports the vision, mission, values, and principles of the Resort & Casino 9. Performs all duties in a manner that adheres to the guest service standards established by Win-River Resort & Casino’s guest service program 10. Other duties as assigned by the Table Games Manager.
Do you like a fast-paced, fun environment where you can meet lots of people? Our gaming dealer position is perfect if you get excited about helping people and enjoy a good time. We are looking for smiling poker faces and excellent customer service skills. You will learn to operate a number of different gaming tables as well as how to track bets and tally winnings. You can also master the instructions for nearly every casino game as you learn on the job at one of our two locations. If you are successful in this position, you may have the opportunity for advancement within our organization.
Job Responsibilities
- Lead a number of table games, including blackjack, craps, keno, poker, roulette and others while assisting customers with game-related needs
- Distribute cards, dice, chips and other equipment to patrons according to the table game and monitor returned equipment for any tampering
- Provide information about the rules of the game and observe players for appropriate activity while at the table
- Interact with floor supervisors to share concerns and information as well as any misconduct or suspicious behavior during the course of game play
- Exchange money for chips and collect chips for losing bets and direct winning patrons to cashier at end of gaming session for payout
- Monitor game pace and play while maintaining a positive and fun environment for patrons
- Prepare any end-of-shift reports, bookkeeping and other administrative duties as determined by supervisors and tidy area for next dealer
- Attend monthly staff meetings to address issues and maintain quality and brand representation on game floor
Job Skills & Qualifications
Reqiured:
- High school diploma or equivalent
- Operational math applications and bookkeeping skills
- Completion of dealer training certification
- Superior customer service and communication skills
Preferred:
- Previous gaming experience of three or more years
- Fluent in Spanish, French or German
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Gaming Dealer Job Responsibilities
Imagine the frustration of accepting a job as a short-order cook only to discover that your responsibilities include catering for black-tie dinners. If you were the jobseeker/employee in this situation, you may not stick around for long. A well-written job responsibilities section in your gaming dealer job description can help you avoid the complications of hiring a promising candidate, only to discover that the expectations weren’t clear and the new employee isn’t working out.
As already mentioned on this page, bullets are a good way to format this section. Choose a short selection of the most pertinent gaming dealer job responsibilities, ranging from 6-8 bullet points. Begin each bullet with an action word so that the jobseeker can imagine a clear picture of the work they will need to do.
We’ve included some examples of responsibilities you may want to include on your gaming dealer job description:
- Operate gaming tables such as cards, dice, keno and roulette tables, observing compliance to rules and regulations; watch for and report cheaters
- Exchange cash for chips; receive and record cash wagers
- Assist team in games such as baccarat; participate in games as necessary to maintain minimum complement of players
- Determine winners, pay winnings and collect losing bets according to rules of specific games
- Inspect cards and other gaming equipment to ensure good condition and compliance with regulations
- Interact with patients in a friendly manner, calling on wait staff for food or drinks as desired; answer customer questions and concerns
Gaming Dealer Job Specifications
Although there’s a lot of information in the responsibilities section, you’ll find that the qualifications and skills section of the gaming dealer job description is just as valuable. In this section, you’ll provide the minimum requirements that potential candidates should meet. This is where you have the chance to list the specific skills, including experience and professionalism, and education background that job candidates should have. With a carefully chosen list of gaming dealer job specifications, you’ll be able to avoid sifting through jobseekers who are either overqualified or underqualified.
One way to ensure the quality of your skills section is to talk to floor managers about the skills required for gaming dealers. Work to create a final list that is realistic and accurate so you can quickly determine whether a candidate has the right qualifications. You can also separate this list into those qualifications required in employees and those that set great candidates apart from good candidates.
Casino Dealer Duties And Responsibilities Resume
Check out the following list of skills you might include in a gaming dealer job description:
- Strict adherence to all gaming regulations, policies and procedures
- Verifiable six months or more of previous casino/dealer experience
- Energetic and friendly personality; excellent customer relation skills
- Interpersonal communication skills to adapt to interactions with all contacts
- Ability to maintain a professional appearance; punctual and well-organized
- At least 18 years old and high school diploma or equivalent
» Job Interview Questions Example For Gaming Dealer
Question #1 - Job Responsibilities:
What are the main job duties and responsibilities of gaming dealer employee?
Answer:
Gaming dealer responsibilities are to answer questions about game rules and casino policies; check to ensure that all players have placed bets before play begins; pay winnings or collect losing bets as established by the rules and procedures of a specific game; stand behind a gaming table and deal the appropriate number of cards to each player; inspect cards and equipment to be used in games to ensure that they are in good condition; exchange paper currency for playing chips or coin money; conduct gambling games such as dice, roulette, cards, or keno, following all applicable rules and regulations; deal cards to house hands, and compare these with players' hands to determine winners, as in black jack; start and control games and gaming equipment, and announce winning numbers or colors; apply rule variations to card games such as poker, in which players bet on the value of their hands; open and close cash floats and game tables; refer patrons to gaming cashiers to collect winnings; work as part of a team of dealers in games such as baccarat or craps; receive, verify, and record patrons' cash wagers; compute amounts of players' wins or losses, or scan winning tickets presented by patrons to calculate the amount of money won; seat patrons at gaming tables; train new dealers; supervise staff and monitor gambling tables to ensure security of the game; participate in games for gambling establishments to provide the minimum complement of players at a table; prepare collection reports for submission to supervisors.Question #2 - Skills:
What are the skills required from gaming dealer employee in order to success in his work?
Answer:
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times, Being aware of others' reactions and understanding why they react as they do, Talking to others to convey information effectively, Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action, Actively looking for ways to help people.
Question #3 - Abilities:
Describe the abilities you have in order to work with us as gaming dealer?
Answer:
I have the ability to see details at close range (within a few feet of the observer), communicate information and ideas in speaking so others will understand, listen to and understand information and ideas presented through spoken words and sentences, speak clearly so others can understand you, identify and understand the speech of another person.
Question #4 - Knowledge:
What are the knowledge elements you obtained from your education, training and work experience would support your gaming dealer career?
Answer:
The knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction, arithmetic, algebra, geometry, calculus, statistics, and their applications, the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar, relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions, human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Question #5 - Work Style:
How would you describe [ gaming dealer or your ] needed work style?
Answer:
My work style matching exactlty what cashier job requires by: maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations, being honest and ethical, accepting criticism and dealing calmly and effectively with high stress situations, being careful about detail and thorough in completing work tasks, being reliable, responsible, and dependable, and fulfilling obligations.
Other gaming dealer interview questions to expect:
Tell about yourself and why you think you are successful gaming dealer?
Why do you like to work as gaming dealer?
What could you do not like to work as gaming dealer?
Casino Dealer Duties And Responsibilities Examples
What are your future steps after experience you'll gain from your gaming dealer job?
As gaming dealer, what training courses or extra education that you think will improve your work performance?
Casino Dealer Duties And Responsibilities Include
What salary do you expect you'll get from being gaming dealer employee?